Return Policy for Our Online Store

We are happy that you have chosen to shop in our online store! Your satisfaction is our priority and we want to make the returns process as easy as possible in the event you need to return a product. Below you will find our returns policy, which will guide you through the important information you need to know.

1. Return Period: We offer a 14 day return period from the date of delivery. This means that you have 14 days to return a product if you are not satisfied.
2. Product Condition: In order to return a product, make sure it is in the same condition in which you received it. The product must be new, unused, and complete with all original parts and accessories.
3. Return Procedure: To start the return process, please contact our customer service. They will be happy to assist you and provide you with all the necessary instructions. You will be asked for your order number and a detailed description of why you wish to return the product.
4. Return Costs: You will be responsible for shipping costs for returning the product, unless the return is due to an error on our part or a defect in the product. In this case, we will cover the return costs.
5. Refund: Once we have received the returned product and verified that it meets the return conditions, we will proceed with the refund. The refund will be made using the same payment method used for the original purchase, unless you have requested otherwise.
6. Non-Returnable Products: Some products may not be returnable for hygiene or safety reasons. Make sure you read the specific information in the product sheet before making your purchase.
7. Customer Supporti: Our customer support team is available to answer all your questions and provide you with further information on the returns policy. Don’t hesitate to contact us if you need help or clarification.

We hope this returns policy provides you with all the information you need for a safe and worry-free shopping experience in our online store. Thank you for your trust and support.